Email Routing

Each incoming e-mail into Akio Mail Center is forwarded to a specific operator according to the selected routing criteria:

PERSONAL: Each operator is allocated a specific list of customers. The operator then processes all incoming e-mail sent by “their” customers.
FIFO: (First In, First Out): Each incoming e-mail is allocated to the first free operator, in order of arrival.
MANUAL RESERVATION: Akio™ Mail Center supervises the tracking of all messages received. Each e-mail’s current processing status (e.g. whether details have been requested from the customer or internally) is displayed in real time.

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Emailcenter are the sole UK value added reseller of Akio™ Mail Center.

e-mail: info@emailcenteruk.com Tel: 01327 350921