This might sound strange for an email company, but for certain activities we hate email. One such activity is the collecting of feedback from various sources, on what needs to be tweaked in an email campaign.

Endless chains of emails are sent between those giving feedback and the person making the changes. This person needs to make sure they do not miss any changes, while trying to decipher ambiguous change requests.

To address this problem, Emailcenter have introduced a tool to streamline the feedback process and improve communication. The video below demonstrates this, but here is a summary of the key features:

• Provide feedback by drawing on top of the email – remove ambiguity with visual annotations, so everyone is clear what the feedback means.
• Each comment is easily identifiable to the region and commenter, helpfully stored in one location, to make it easy to review all comments.
• Comments are archived for auditing purposes.

To understand how the Collaboration tool can make your email team more efficient, call the Support team on 01327 355871.

Following the recent publicised data breaches at a number of digital and email marketing organisations, we thought it appropriate to emphasise that Emailcenter takes and is continuing to take measures to safeguard our customer’s data held within Maxemail.

Password strength meter

One of the methods hackers use to gain access to secure systems is to make a ‘brute force attack’ on a users login. This means they will try and guess a password by using thousands of common words used in passwords.

Maxemail contains a list of millions of such ‘common’ passwords, which it does not allow users to have as their password. Users are also shown how secure their password is by Maxemail’s password strength meter.

Encrypted connection

Whenever you input any data into Maxemail it is done so over a 256bit high grade encrypted connection. This means that when you are doing anything from inputting your passwords or uploading data, this information cannot be accesses by any third parties.

IP restriction

IP restriction ensures that only those on your specified IP can gain access to Maxemail. To set up IP restriction simply:

1. Find out your IP address at www.whatismyip.com.
2. Log into Maxemail as an Administrator.
3. Select ‘Edit User’.
4. Tick ‘IP Restriction’ and enter your IP address.
5. For those wishing to access Maxemail in multiple locations, they should enter the IP addresses from these locations, separated by a comma.

Maxemail will also ban IP addresses that try to login too many times in quick succession.

In addition, there are certain steps that your organisation can take to increase the security of your data:

1. Ensure Maxemail users regularly review and change their login password.
2. De-activate login details for employees that have left the organisation.

If you would like to discuss your data security with a member of our client services team, please call 01327 355871.