V6 Preview – Visual Collaborative Feedback Tool
Published 28th April, 2011 by Sean Duffy
This might sound strange for an email company, but for certain activities we hate email. One such activity is the collecting of feedback from various sources, on what needs to be tweaked in an email campaign.
Endless chains of emails are sent between those giving feedback and the person making the changes. This person needs to make sure they do not miss any changes, while trying to decipher ambiguous change requests.
To address this problem, Emailcenter have introduced a tool to streamline the feedback process and improve communication. The video below demonstrates this, but here is a summary of the key features:
- Provide feedback by drawing on top of the email – remove ambiguity with visual annotations, so everyone is clear what the feedback means.
- Each comment is easily identifiable to the region and commenter, helpfully stored in one location, to make it easy to review all comments.
- Comments are archived for auditing purposes.
To understand how the Collaboration tool can make your email team more efficient, call the Support team on 01327 355871.
