Akio Mail Center

Inbound Email Response Management

Manually processing incoming email enquiries from customers and prospects is time consuming and expensive. Emails will get lost or delayed and you will loose customers.

Akio Mail Center enables customer service agents to respond five times faster while emails never get lost. Management can also monitor the customer service department’s performance with the comprehensive statistics.

Akio Mail Center Features:

Intelligent rules based routing of emails through to the right customer service agent
Artificial Intelligence and knowledge base matches customers emails with a relevant response for a quick reply from an agent
Productivity tools further enable customers to respond quicker
Full statistics on quality of service including average response times by department, agent or company wide
Easy deployment, integration, administration and support across the enterprise

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Download the Akio Mail Center Brochure

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Emailcenter are the sole UK value added reseller of Akio™ Mail Center.

e-mail: info@emailcenteruk.com Tel: 01327 350921