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List Management

Managing your data lists is made easy with Maxemail. Lists can be uploaded via a CSV file, through sign-up forms on your website or automated data transfer from your database. Unlike other solutions Maxemail is designed to work with multiple lists and has a number of advanced features that bring immediate benefits to your database team.

> Unlimited profile fields
Against any email address you can have unlimited numbers of text, numeric and date fields. Any of these fields can then be used for personalising or segmenting your campaigns.

> De-duplication
Lists are automatically de-duplicated to ensure no email address receives the same email more than once.

> Data append
When you have new email addresses, or if you wish to update a lists profile information with data you captured offline you can simply append it to a list rather than having to create a brand new list.

This might be refreshing your lists in Maxemail once a week with all the information held in your purchase database about each customer.

By appending this information to an existing list, as opposed to creating a brand new list assists marketers in maintaining all of the unsubscribe information easily.

> Exclude lists
There can be times when you have a group of people you do not wish to send to but no easy way of excluding them from your database. For example these could be email addresses that have bounced or people whom have already signed up for the event you are promoting. With Maxemail you can simply attach these to a campaign and they will be excluded, even if they appear in other lists.

> Unsubscribe Management
An unsubscribe link can be added to the email message that when recipients click on they get redirected to a confirmation page and their record is flagged in Maxemail as unsubscribed. They will automatically be removed from future campaigns.Bounces

> Automated collection & reporting of bounces
With Maxemail all of the bounces come back into Maxemail rather than as an email message to one of your accounts. As a result you can simply download a CSV file of all your bounces.

> Re-sending to soft-bounces
Maxemail will continue to re-send to soft bounces where there might be a temporary error for up to 3 days.

> Exclusion of hard bounces
Maxemail will exclude email addresses that have hard bounced after a specified number of times.

 

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