You may have cracked getting your email delivered, getting your email opened with successful subject lines but how about ensuring the email is designed correctly?

Here are some tips on designing HTML emails.

White space, colours & formatting of text
Readers of your email will not read every word. Instead they will scan your email looking for words that catch their attention.

To assist users try some of the following techniques:

  • Leave plenty of white space between paragraphs. White space will make it much easier to read.
  • Lists and bullet points are a great way of displaying information that contains several key points
  • Colours and typefaces on keywords will enable readers to quickly identify the topic and potential relevance of an email

Put in your effort “above the fold.”

The top part of the email, also known as “above the fold” will determine the success of the email campaign. This is what all recipients will see when they open the email and you will need to persuade them to click-thru to the website or scroll further down the email.

To ensure you get this area right take the following into account:

  • Your main message should always be at the top
  • Keep the top section brief and punchy and leave the detail for further down the email or landing pages
  • While mastheads are good for re-enforcing brand values make sure they do not take up too much room.
  • As the top of the email is so important try sending a few different versions to samples of your list before sending out the best performing version to the remainder of your list

Adhere to standards to ensure your email renders correctly

Designing an email is completely different to designing a web page from a technical perspective. Email clients are not as advanced as displaying HTML as a browser such as Internet Explorer is.

Here are some tips:

  • Place the CSS outside of the <Head> tags
  • Background images do not display in many web-based email accounts
  • Special characters should be encoded as the HTML entity (I.E &pound; not ‘£’)
  • Avoid Flash and any scripts as these don’t tend to work in email and can assist in getting your email campaign blocked.
  • Do not define the link colours within the <BODY> tags as these get ignored


Width & Length of your email

Scrolling makes the email difficult to read and therefore should be kept to a minimum.

Restrict the width of the email to 590-650 pixels. This should ensure recipients do not have to scroll at all.

Additionally it is best practice in long periods to link it to other areas of the message from the top. This makes it easy to navigate to their chosen point in the email.

Write punchy copy
It is vital not to drone on in your email. Your recipient has plenty of other messages in their inbox to get through and they don’t have time to read every single word. Sentences should be no more than 8-10 words long while paragraphs should contain no more than 2-3 sentences.


These tips should help your design teams come up with a winning design. However don’t just think it is design that will make your email campaigns successful. You need to backup a top design with relevant content for each and every recipient to ensure your email marketing achieves top results.

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